Making every second count and every appointment be scheduled effectively is crucial for plastic surgeons and aesthetic doctors. The reason as to why is obvious. They need to take care of their income stream and be able to provide excellent patient care. But there is quite a challenge here. The no-show factor, where patients make you lose time and money and disrupt your work routine.
The good news? We will be sharing some solid strategies to minimize no-shows close to zero and optimize your scheduling process. This all leads to your practice running like a well-oiled machine that earns you money. One of these strategies of course is Lindapp, our very own lead generator that does it all.
Why Do No-Shows Happen
Now first before taking the problem head on, it’s essential to understand why patients fail to show up. And some of these common reasons include:
Simply forgetting the appointment. They booked it in advance and slipped right out of their minds. Yes I know it’s outrageous, but it happens often.
Another reason is the stress or anxiety getting to them. At the last second they might get cold feet, and just back out.
The financial part is also a factor. Some patients start thinking about the cost, which leads to them not showing up at all. Of course they never notify the clinic.
Inconvenient scheduling. If the patient’s agenda is so busy, they can’t find an opening they will abandon it altogether.
Scheduling several appointments on the same day. This is an issue that usually happens when the consultation is free. Patients book 3 or 4 consultations in the same day to see what their best option is. In the end, they might attend only one. Why roll the dice on that.
How Can Lindapp Reduce No-Shows
- It keeps patients engaged. They play with Lindapp because they are curious to see how they will look like. They tinker and they can show their results to their partner. This all helps you, as their mind is always gravitating towards what a great tool this is. I can see accurate visualizations of my future look.
- It gives patients time to consider. Since Lindapp is a tool that patients can use at the comfort of their home, they can think clearly. No FOMO, no discounts and no necessity to rush into anything. Patients can check everything calmly and make an informed decision.
- It keeps patients in touch with you, their plastic surgeon or aesthetic doctor. If they will use your doctor’s code to visualize their future look, they will also be inclined to share what they simulated. This leads to a conversation between your patient and yourself, where you can explain things clearly.
- It helps you educate your patients. As we mentioned in the point above, you can explain things better. This will help you seal the deal. Why? Because they will remember you as the go-to guy or gal, that really helped them understand.
Scheduling Efficiency
Scheduling is greatly impacted by no-shows, because it disrupts the whole workflow of the practice. It also leads to patient dissatisfaction, and lost revenue. And your time is extremely precious to be wasted running around after no shows.
So the way to eliminate the scheduling mishaps is to incorporate Lindapp in your process. It helps keep your patients engaged, educated and respect their time.
- By keeping them engaged, it shows commitment from the patient to having the procedure.
- By keeping them educated, it eases their stress and anxiety in going forward with the procedure.
- And with respecting their time, I mean that their consultation will be faster and efficient. As to why? Simply because they have done previous simulations, so you can just show them directly to what is the best option for them.
Conclusion
To summarize, no-shows are a major problem for plastic surgeons and aesthetic doctors as they lead to wasted time, lost revenue, and disruptions in workflow. However, only by understanding the root causes of no-shows and implementing the right solutions, you can significantly reduce them and enhance scheduling efficiency in your practice.
And this is where Lindapp comes into play. It plays a crucial role in this process by keeping patients engaged, informed, and connected. This all leads to a deeper commitment to their aesthetic journey.
Lindapp is the solution that does it all! Integrate it in your practice now and maximize your revenue.